Shipping policy

UK - Free standard tracked 48 hours delivery.

Other Countries - DHL Express International (2 to 11 business days). The customer is responsible to pay import taxes, if applicable.

Orders are processed from Monday to Friday between 8am and 4pm excluding holidays. Please note that due to Covid there can be delays with the Royal Mail(UK)/DHL(Other Countries), however, tracking number is provided so, you can Track & Trace your order. 

Currently, we only ship within the United Kingdom & selected countries within Europe, North America and Middle East, however, we will be starting the worldwide shipping soon to cater to our customers enquiring from across the world. Thanks for your patience.

For any other queries related to your shipping, you can contact us at: info@messentiel.co.uk.

Return within 15 days in good condition. Please, carefully read the Refund Policy.